The modern business services sector has undergone many changes over the last 20 years, but most of all it has been subject to very dynamic growth. For more than a decade, the industry which includes BPO (Business Process Outsourcing) and SSC (Shared Service Centers) type of businesses, enter new markets, support new processes, but also face challenges in the area of sales of services but also increasing employment. Despite the increasing activity in the field of robotization and automation, human capital is still and will be a very important role in the creation and development of the modern business services sector for a long time.
Established in 2012, the Pro Progressio Foundation, from the very beginning of its activity, focuses on support of the development of the BSS sector and the widest possible access to knowledge, which allows the creation and development of BSS operational centres. For six years Pro Progressio has built a number of business partnerships with such organizations as IAOP (International Association of Outsourcing Professionals), GSA UK (Global Sourcing Association), DOV (Deutscher Outsourcing Verband), Lviv IT Cluster, as well as the Emerging-Europe Alliance). Pro Progressio's key Business Partners are joined by SparkSub - an international advisory and consulting organization based in California with branches in Warsaw and Budapest. The aim of the established cooperation is on one hand the support of American companies that are interested in locating their operational centres or are looking for outsourcing partners in Poland and CEE region, and on the other hand supporting Polish service companies in building business relationships with potential clients in the USA.
- We have talked about our cooperation with SparkSub for several months and we agreed that both Polish and American entrepreneurs from the world of business services need support on many fronts. The challenges associated with the recruitment processes especially in Silicon Valley force local organizations to look for outsourcing solutions or to open offshoring SSCs. Pro Progressio has been supporting foreign investors in the process of choosing locations for BSS centres for years, and thanks to cooperation with SparkSub we will be able to help a much larger number of companies and thus bring them closer to Poland as an excellent location for their business development. On the other hand, we receive a lot of inquiries from Polish entrepreneurs who are interested in reaching clients from the US market, and the cooperation with SparkSub that we have just started gives us the opportunity to open doors for new businesses in the USA. I am counting on long-lasting and fruitful cooperation for both sides. - said Wiktor Doktór, CEO of Pro Progressio.
- Every year our US – based customers face a more challenging and evolving market in terms of talent availability and business growth, especially within the technology world. Strategic advice for such companies requires both a thorough understanding of their organizations and business needs as well as the local country market and industry knowledge in Central and Eastern Europe. SparkSub was established in California to help companies to open their subsidiary offices in CEE, develop a fast-track strategic plan for growth and find the best global talent. We are able to do that by leveraging our international experience and specialization. Together with Pro Progressio we will be able to offer to our clients an even deeper network, as well as industry and local country knowledge. We are very excited to have started this partnership and I have absolutely no doubt, that thanks to our co-operation we will certainly create a significant added value to our customers on both sides of the ocean - said Tamas Holczer, Co-CEO of SparkSub.
Pro Progressio and SparkSub will cooperate on many levels, aimed at developing cooperation between Polish and American markets for modern business services.
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