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Arctic Expedition under media patronage by FOCUS ON Business: Join the incredible journey

We invite you to take part in a unique journey across the Arctic Ocean, where experienced Arctic explorers and coaches will share their knowledge and expertise in personal development.

The March-April edition of FOCUS ON Business magazine is now available

Our global business journey with FOCUS ON Business continues, and this time we've explored Uzbekistan, where the ecosystem for IT and BPO companies is dynamically evolving. We had the privilege of speaking with Mr. Sherzod Shermatov, Minister of Digital Technologies of the Republic of Uzbekistan, who shared with us the latest business trends in his country.

The first 2024 edition of FOCUS ON Business magazine is now available

We invite you to read the January-February edition of FOCUS ON Business magazine. In our featured interview, we turn our attention to the evolution of global offshore Business Process Outsourcing (BPO). In this insightful conversation, Peter Ryan, Principal at Ryan Strategic Advisory, and Matt Kendall, Founder and Lead Writer at Cognitive Copy, identify key trends and strategic insights for 2024.

The BSS Tour in Katowice: people as the foundation of GBS/SSC development

Organized by Pro Progressio on November 27-28, 2023, The BSS Tour conference in Katowice brought together over 100 participants, focusing on people as the cornerstone of GBS/SSC business.

The latest issue of FOCUS ON Business magazine is available

We invite you to delve into our feature interview in this edition, where we engage in a stimulating conversation with Simon Kriss, the Chief Innovation Officer at the Customer Experience Innovation Institute in Australia. Join us as we delve into the intriguing insights of this CX industry thought leader and futurologist regarding the future of AI in the BPO sector.

Pro Progressio signs MoUs with two Ukrainian IT industry associations

Pro Progressio has entered into a Memorandum of Understanding (MoU) with Kharkiv IT Cluster, a prominent Ukrainian IT non-governmental organization (NGO), based in Kharkiv.

The July-August issue of FOCUS ON Business is available

Our main interview of the issue is a conversation with Konstantin Vasyuk, the IT Ukraine Association Executive Director, who shares valuable perspective on how the Ukrainian IT sector has not only navigated challenges caused by the war but also garnered international recognition and expanded its reach.

FOCUS ON Business #2(9) – the latest issue of magazine is available

The modern services sector is making its presence felt in an ever-widening global environment. Not only the United States, Western and Eastern European countries and Asian nations, but also African states are showing their strength and development potential in sectors such as BPO and IT. In this issue of FOCUS ON Business magazine, we bring to you a closer understanding of how the BSS sector looks not only in the familiar environment and economic context, but also in other parts of the world.

The first issue of FOCUS ON Business magazine in 2023 is available!

We invite you to read the first issue of FOCUS ON Business in 2023, in which we have collected a set  of articles and interviews in the areaa of business and its immediate environment. We especially recommend reading the Main Interview where our interlocutor is Radosław Jankie, Partner at KPMG, with whom we talk about the global BSS market and the changes that are taking place on this market.