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NEWS

The March-April edition of FOCUS ON Business magazine is now available

Our global business journey with FOCUS ON Business continues, and this time we've explored Uzbekistan, where the ecosystem for IT and BPO companies is dynamically evolving. We had the privilege of speaking with Mr. Sherzod Shermatov, Minister of Digital Technologies of the Republic of Uzbekistan, who shared with us the latest business trends in his country.

Agata Stolarz appointed as Operations Director at Pro Progressio

Pro Progressio is pleased to announce the promotion of Agata Stolarz to the position of Operations Director. Agata, a longstanding member of the Pro Progressio team, brings valuable experience and dedication to her new role, having been a co-creator of many key projects and initiatives within the organization.

The first 2024 edition of FOCUS ON Business magazine is now available

We invite you to read the January-February edition of FOCUS ON Business magazine. In our featured interview, we turn our attention to the evolution of global offshore Business Process Outsourcing (BPO). In this insightful conversation, Peter Ryan, Principal at Ryan Strategic Advisory, and Matt Kendall, Founder and Lead Writer at Cognitive Copy, identify key trends and strategic insights for 2024.

The latest issue of FOCUS ON Business magazine is available

We invite you to delve into our feature interview in this edition, where we engage in a stimulating conversation with Simon Kriss, the Chief Innovation Officer at the Customer Experience Innovation Institute in Australia. Join us as we delve into the intriguing insights of this CX industry thought leader and futurologist regarding the future of AI in the BPO sector.

The September-October issue of FOCUS ON Business is available

Welcome to the September-October edition of FOCUS ON Business magazine. As the holiday season becomes a distant memory, we've curated a compelling array of articles and interviews from the realm of business services to accompany you through the early weeks of autumn. In our Main Interview, we sit down with Agnieszka Jarosz, the Head of ACCA Northern and Eastern Europe.

The July-August issue of FOCUS ON Business is available

Our main interview of the issue is a conversation with Konstantin Vasyuk, the IT Ukraine Association Executive Director, who shares valuable perspective on how the Ukrainian IT sector has not only navigated challenges caused by the war but also garnered international recognition and expanded its reach.

The latest edition of FOCUS ON Business magazine is available

FOCUS ON Business #2(9) – the latest issue of magazine is available

The modern services sector is making its presence felt in an ever-widening global environment. Not only the United States, Western and Eastern European countries and Asian nations, but also African states are showing their strength and development potential in sectors such as BPO and IT. In this issue of FOCUS ON Business magazine, we bring to you a closer understanding of how the BSS sector looks not only in the familiar environment and economic context, but also in other parts of the world.

The first issue of FOCUS ON Business magazine in 2023 is available!

We invite you to read the first issue of FOCUS ON Business in 2023, in which we have collected a set  of articles and interviews in the areaa of business and its immediate environment. We especially recommend reading the Main Interview where our interlocutor is Radosław Jankie, Partner at KPMG, with whom we talk about the global BSS market and the changes that are taking place on this market.