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NEWS

The latest issue of FOCUS ON Business magazine is available

We are delighted to present the third issue of FOCUS ON Business magazine in 2024. How much do you know about outsourcing and shared services in Americas’ Nearshore? Well – in Europe this is not a very common knowledge which is why we've sought out the expertise of a leading authority to shed light on the trends and insights from this region. We invite you to delve into our exclusive interview with Kirk Laughlin, Founder and Chief Analyst at “Nearshore Americas”

New Pro Progressio Report: FOCUS ON Kielce 2024

What makes Kielce an enticing location for investors? We invite you to delve into the FOCUS ON Kielce report, serving as a comprehensive compendium of knowledge elucidating the BSS sector environment in Kielce.

The first 2024 edition of FOCUS ON Business magazine is now available

We invite you to read the January-February edition of FOCUS ON Business magazine. In our featured interview, we turn our attention to the evolution of global offshore Business Process Outsourcing (BPO). In this insightful conversation, Peter Ryan, Principal at Ryan Strategic Advisory, and Matt Kendall, Founder and Lead Writer at Cognitive Copy, identify key trends and strategic insights for 2024.

The BSS Tour in Katowice: people as the foundation of GBS/SSC development

Organized by Pro Progressio on November 27-28, 2023, The BSS Tour conference in Katowice brought together over 100 participants, focusing on people as the cornerstone of GBS/SSC business.

The latest issue of FOCUS ON Business magazine is available

We invite you to delve into our feature interview in this edition, where we engage in a stimulating conversation with Simon Kriss, the Chief Innovation Officer at the Customer Experience Innovation Institute in Australia. Join us as we delve into the intriguing insights of this CX industry thought leader and futurologist regarding the future of AI in the BPO sector.

New Pro Progressio Report: FOCUS ON Katowice 2023

The FOCUS ON Katowice 2023 report provides an overview of data related to the economy, real estate market, salaries, education, culture, and the immediate business environment of the Business Services Sector (BSS) in Katowice and the Metropolis GZM.

The September-October issue of FOCUS ON Business is available

Welcome to the September-October edition of FOCUS ON Business magazine. As the holiday season becomes a distant memory, we've curated a compelling array of articles and interviews from the realm of business services to accompany you through the early weeks of autumn. In our Main Interview, we sit down with Agnieszka Jarosz, the Head of ACCA Northern and Eastern Europe.

The July-August issue of FOCUS ON Business is available

Our main interview of the issue is a conversation with Konstantin Vasyuk, the IT Ukraine Association Executive Director, who shares valuable perspective on how the Ukrainian IT sector has not only navigated challenges caused by the war but also garnered international recognition and expanded its reach.

The latest edition of FOCUS ON Business magazine is available